Comments for The Globe Troffers http://theglobetroffers.com Musings on food and drink from the travelling foodies. Fri, 10 Sep 2010 19:42:52 +0000 http://wordpress.org/?v=2.7.1 hourly 1 Comment on The White Swan - Ampleforth by Helen http://theglobetroffers.com/?p=124&cpage=1#comment-3565 Helen Mon, 23 Aug 2010 12:45:43 +0000 http://theglobetroffers.com/?p=124#comment-3565 My party of 4 went to the White Swan yesterday for a birthday celebratory lunch on a very enthusiastic recommendation. We were not impressed in fact, hugely disappointed, the service was appalling and the food only average. We were left waiting around when we walked in, 5 members of staff ignored us, no eye contact, no acknowledgement of our presence, not a good start, I thought. I managed to attract a young mans attention who took us to our table with menus and there we sat for nearly 15 minutes, no drinks, nobody even looking at us, at the worst table in the room. I had to go back to the bar and order our drinks and ask for some service. When the starters arrived, they were fine but when asked for some bread, the waitress looked at us as if we had said something nasty! The mains took some time which would not have been an issue if they had been piping hot when they arrived. My gravy had started to congeal, the roast potatoes underdone and some of the veg was so hard you couldn't get your fork in them, and I like my veg 'al dente' The only really happy diner in our party was the one with the seafood salad. As an acknowledgement of our poor dining experience, our desserts were free of charge. Needless to say, I will not be making a repeat visit and they should take customer service lessons from the Wetherby Whaler in York, who are, without exception, brilliant My party of 4 went to the White Swan yesterday for a birthday celebratory lunch on a very enthusiastic recommendation.
We were not impressed in fact, hugely disappointed, the service was appalling and the food only average. We were left waiting around when we walked in, 5 members of staff ignored us, no eye contact, no acknowledgement of our presence, not a good start, I thought. I managed to attract a young mans attention who took us to our table with menus and there we sat for nearly 15 minutes, no drinks, nobody even looking at us, at the worst table in the room. I had to go back to the bar and order our drinks and ask for some service. When the starters arrived, they were fine but when asked for some bread, the waitress looked at us as if we had said something nasty! The mains took some time which would not have been an issue if they had been piping hot when they arrived. My gravy had started to congeal, the roast potatoes underdone and some of the veg was so hard you couldn’t get your fork in them, and I like my veg ‘al dente’ The only really happy diner in our party was the one with the seafood salad.
As an acknowledgement of our poor dining experience, our desserts were free of charge.
Needless to say, I will not be making a repeat visit and they should take customer service lessons from the Wetherby Whaler in York, who are, without exception, brilliant

]]> Comment on About the Globe Troffers by phildean1963 http://theglobetroffers.com/?page_id=6&cpage=1#comment-3496 phildean1963 Fri, 20 Aug 2010 12:29:41 +0000 http://theglobetroffers.com/?page_id=6#comment-3496 Hi James I'd love to review the restaurant you're working with. Just drop me a line and we'll get something organised phildean1@mac.com Phil Hi James

I’d love to review the restaurant you’re working with. Just drop me a line and we’ll get something organised phildean1@mac.com

Phil

]]> Comment on London Town by phildean1963 http://theglobetroffers.com/?p=2064&cpage=1#comment-3495 phildean1963 Fri, 20 Aug 2010 12:28:36 +0000 http://theglobetroffers.com/?p=2064#comment-3495 You'll really like Jamie's Paul - it's hard to fault it for sheer professionalism. You’ll really like Jamie’s Paul - it’s hard to fault it for sheer professionalism.

]]> Comment on London Town by phildean1963 http://theglobetroffers.com/?p=2064&cpage=1#comment-3494 phildean1963 Fri, 20 Aug 2010 12:27:47 +0000 http://theglobetroffers.com/?p=2064#comment-3494 Thanks for the heads up Krista - I'll definitely give you a shout next time in London Thanks for the heads up Krista - I’ll definitely give you a shout next time in London

]]> Comment on About the Globe Troffers by James http://theglobetroffers.com/?page_id=6&cpage=1#comment-3491 James Fri, 20 Aug 2010 10:28:02 +0000 http://theglobetroffers.com/?page_id=6#comment-3491 Hi Globe Troffers, I would love to invite you to do a review of a restaurant I have just started working with. If this is something that you would be interested in then don't hesitate to drop me and email. Thanks, James Hi Globe Troffers,

I would love to invite you to do a review of a restaurant I have just started working with.

If this is something that you would be interested in then don’t hesitate to drop me and email.

Thanks,

James

]]> Comment on London Town by Paul http://theglobetroffers.com/?p=2064&cpage=1#comment-3490 Paul Fri, 20 Aug 2010 10:12:35 +0000 http://theglobetroffers.com/?p=2064#comment-3490 I do love Byron Burger, it was one of the first places I ate at when we moved down. Canary Wharf is always an odd one for me though, a bit of a bubble of it's own. Yet to try Jamies, might have to make a trip down to give it a go. I do love Byron Burger, it was one of the first places I ate at when we moved down. Canary Wharf is always an odd one for me though, a bit of a bubble of it’s own. Yet to try Jamies, might have to make a trip down to give it a go.

]]> Comment on London Town by Krista http://theglobetroffers.com/?p=2064&cpage=1#comment-3488 Krista Fri, 20 Aug 2010 10:00:32 +0000 http://theglobetroffers.com/?p=2064#comment-3488 Next time you are in London Phil let me know I would be happy to make some recommendations for you, good choice on sniffing out Byron though. RE your last paragraph on the idea for a website or blog where you put in where you are staying and get recommendations by local foodies .. it already exists ... Twitter! Next time you are in London Phil let me know I would be happy to make some recommendations for you, good choice on sniffing out Byron though.
RE your last paragraph on the idea for a website or blog where you put in where you are staying and get recommendations by local foodies .. it already exists … Twitter!

]]> Comment on Curry Punjab Sweet Centre by Viagrossros http://theglobetroffers.com/?p=1240&cpage=1#comment-3460 Viagrossros Thu, 19 Aug 2010 21:39:53 +0000 http://theglobetroffers.com/?p=1240#comment-3460 I really liked your article write more .. I will add you to their favorite I really liked your article write more .. I will add you to their favorite

]]> Comment on Swinton Park by The Donk http://theglobetroffers.com/?p=2051&cpage=1#comment-3361 The Donk Mon, 16 Aug 2010 11:26:29 +0000 http://theglobetroffers.com/?p=2051#comment-3361 Wow, sounds like a lovely food and drink orientated weekend. I love the first photo - there is something about the light and reflections on the water, brilliant! Wow, sounds like a lovely food and drink orientated weekend. I love the first photo - there is something about the light and reflections on the water, brilliant!

]]> Comment on La Grillade, Leeds by Jackie http://theglobetroffers.com/?p=2023&cpage=1#comment-2559 Jackie Sat, 03 Jul 2010 16:28:15 +0000 http://theglobetroffers.com/?p=2023#comment-2559 Hi there, My partner and I are eating at this restaurant tonight, as we did a few weeks ago. Having read the above I will take note this evening but it does raise a rather interesting conumdrum. A Mr P Hodson eats at this restaurant regularly, he is most definitely all of the above, in spades....and is regularly seated at the best tables....could it be his close friendship with the owner Guy or is it a fact of life that these types of people have a natural propensity to overbear and ruin the ambience both visually and atmospherically? I will let you know if the food is as good as it was! Yours kindly Jackie... Hi there,

My partner and I are eating at this restaurant tonight, as we did a few weeks ago.

Having read the above I will take note this evening but it does raise a rather interesting conumdrum.

A Mr P Hodson eats at this restaurant regularly, he is most definitely all of the above, in spades….and is regularly seated at the best tables….could it be his close friendship with the owner Guy or is it a fact of life that these types of people have a natural propensity to overbear and ruin the ambience both visually and atmospherically?

I will let you know if the food is as good as it was!

Yours kindly

Jackie…

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